How to Reach Us

We're here to help with any questions about our templates, services, or if you're interested in becoming a contributor.

Our Location

Flat 84s Parker Locks
West Shannon
BT66 7RR
United Kingdom

Phone

+440098262720

Monday to Friday, 9am - 5pm GMT

Send Us a Message

Find Us

Map location of DMarkPet office

Frequently Asked Questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24-48 business hours. For urgent template support, please specify in your message subject.

Can I become a template contributor?

Yes! We're always looking for talented designers. Select "Become a Contributor" in the subject dropdown and provide details about your experience and portfolio.

Do you offer custom design services?

While we primarily focus on our template marketplace, we do offer limited custom design services for enterprise clients. Contact us for more information.

What if I need help with a template I purchased?

For template support, please include your order number and specific questions in your message. Our technical team will assist you with implementation.

Glossary

UI (User Interface)

The visual elements of a product or website that users interact with, including buttons, icons, and layout.

UX (User Experience)

The overall experience a user has when interacting with a product, focusing on usability and accessibility.

Wireframe

A basic visual guide that represents the skeletal framework of a website or application.

Mockup

A static, high-fidelity simulation showing the design and functionality of a digital product.

Design System

A collection of reusable components and standards that ensure consistency across products and platforms.

Vector Graphics

Images created using mathematical formulas, allowing them to be scaled without losing quality.